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For nearly 50 years, EFG Companies has provided consumer protection programs and claims administration with the strategic intent to build sustainable market differentiation and profitability for its clients. We believe that longevity and success is ultimately measured by a simple premise: keeping a promise to the customer at a time when they need it most. We proudly serve as an extension of our clients’ management teams, providing ongoing income development, training, recruiting, product development, compliance, and nationally recognized product administration with an ASE-Certified claims team.
Located in Irving, TX, the company is led by President and CEO Jennifer Rappaport. As the only female CEO of a leading consumer protection products company, Jennifer embodies the entrepreneurial spirit reflected at EFG. She was recently named to the Automotive News 100 Leading Women in the N.A. Automotive Industry, a prestigious cohort of the top women in manufacturing, finance, and retail.
Located in Irving, TX, the company is led by President and CEO Jennifer Rappaport. As the only female CEO of a leading consumer protection products company, Jennifer embodies the entrepreneurial spirit reflected at EFG. She was recently named to the Automotive News 100 Leading Women in the N.A. Automotive Industry, a prestigious cohort of the top women in manufacturing, finance, and retail.
Purpose
EFG Companies’ employees are at the heart of their core vision and values. Our talented team comes to work every day ready to meet the challenge of delivering profit, engaging intensely, reliably, transparently, and innovatively to drive results. Employees are empowered and expected to consistently find ways to do things better, never settling for “That’s the way we’ve always done it.”
EFG Companies invests heavily in its people. This investment is reflected in the company’s A+ BBB rating, an industry-high 4.5 Google review rating, and a 4.6 employee rating on Glassdoor.
The company maintains certifications in compliance and customer service leadership, along with more than 40 national awards for product development, client engagement, consumer experience, technology innovation, and setting the standard of excellence in the industries it serves. Awards include 15 Gold, 15 Silver, and 10 Bronze Stevie® Awards, the world’s premier business awards, and one Platinum and one Gold Titan Business Award in recognition for its dedication to delivering profits for its clients. In addition, the company is SOC2 certified, PCI DSS compliant, and has been certified with the Blue Seal of Excellence by the National Institute of Automotive Service Excellence (ASE) every year since 2014.
We never stop evaluating how to challenge ourselves and our competitors, and our awards are a reflection of that continuous effort.
EFG Companies invests heavily in its people. This investment is reflected in the company’s A+ BBB rating, an industry-high 4.5 Google review rating, and a 4.6 employee rating on Glassdoor.
The company maintains certifications in compliance and customer service leadership, along with more than 40 national awards for product development, client engagement, consumer experience, technology innovation, and setting the standard of excellence in the industries it serves. Awards include 15 Gold, 15 Silver, and 10 Bronze Stevie® Awards, the world’s premier business awards, and one Platinum and one Gold Titan Business Award in recognition for its dedication to delivering profits for its clients. In addition, the company is SOC2 certified, PCI DSS compliant, and has been certified with the Blue Seal of Excellence by the National Institute of Automotive Service Excellence (ASE) every year since 2014.
We never stop evaluating how to challenge ourselves and our competitors, and our awards are a reflection of that continuous effort.
Vision
To be the industry standard in making life's journey more financially predictable.
Mission
To mobilize a talented team to engage intensely, reliably, transparently and innovatively; driving profitable results.
Additional Culture Details
At EFG, we foster a culture that celebrates achievement and empowers every team member to reach their full potential. Celebrating 48 years in business in June 2025, EFG’s products are sold through more than 1100 accounts in all 50 states and Puerto Rico. Outside of our revenue, EFG proudly manages more than $250 million in reserves.
Our people are our sustainable, competitive advantage. Exceptional employee engagement drives ideation, motivation, and an ownership mentality. This commitment results in EFG generating greater client success. To foster the magic of EFG’s corporate culture, we formed the Stewards of Excellence, made up of six chairpersons from across the company, focused on six pillars of engagement:
1. Increasing transparency and collaboration through a commitment to communication
2. Facilitating 2-way feedback between management and team members via skip level meetings, surveys, etc.
3. Advancing employee recognition when actions demonstrate Top Performer status
4. Building teams that work hard together via quarterly play hard team-building initiatives
5. Fostering greater efficiency and ideation via cross-departmental lunch and learns
6. Giving back to the community with ongoing philanthropy initiatives
Over the last 13 years, we’ve been recognized as a 5-time National Standard Top Employer, a 2-time Top Workplace in DFW, and a USA TODAY Top Workplace in the United States in 2024 based on employee survey results from Energage.
Our people are our sustainable, competitive advantage. Exceptional employee engagement drives ideation, motivation, and an ownership mentality. This commitment results in EFG generating greater client success. To foster the magic of EFG’s corporate culture, we formed the Stewards of Excellence, made up of six chairpersons from across the company, focused on six pillars of engagement:
1. Increasing transparency and collaboration through a commitment to communication
2. Facilitating 2-way feedback between management and team members via skip level meetings, surveys, etc.
3. Advancing employee recognition when actions demonstrate Top Performer status
4. Building teams that work hard together via quarterly play hard team-building initiatives
5. Fostering greater efficiency and ideation via cross-departmental lunch and learns
6. Giving back to the community with ongoing philanthropy initiatives
Over the last 13 years, we’ve been recognized as a 5-time National Standard Top Employer, a 2-time Top Workplace in DFW, and a USA TODAY Top Workplace in the United States in 2024 based on employee survey results from Energage.
Values
- Dependability
- We keep our promises, and do what we say we're going to do.
Company Snapshots
