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LiveVox
LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and Workforce Engagement Management (WEM) capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.
The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.
The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.
Purpose
We power contact center performance
Vision
We deliver reliable, easy-to-use technology that enables contact centers to maximize their potential.
Mission
Our mission is to deliver the most comprehensive, integrated, and advanced contact center solution in the market – implementation and adoption should not be a barrier. LiveVox is dedicated to removing every obstacle that stands between a contact center agent and the experience they should deliver to customers.
Additional Culture Details
Maintaining an entrepreneurial culture where innovation thrives is a requirement for all SaaS companies. LiveVox pairs strong business planning discipline with agile development cycles to rapidly deliver innovative solutions our customers want. Our high-performance culture is based on our foundational aspirations, expressed in the ‘‘LiveVox Way”: a combination of our values, operational priorities, and strategic intents. These are:
• Develop great people
• Marry innovation and discipline
• Data-driven innovation cycle (DDI)
• Build sustainable competitive advantage
• Differentiated cloud-first company.
The LiveVox Way guides what we do, what we invest in, how we work together, and what we measure and improve to serve all our stakeholders: customers, teammates, and shareholders.
• Develop great people
• Marry innovation and discipline
• Data-driven innovation cycle (DDI)
• Build sustainable competitive advantage
• Differentiated cloud-first company.
The LiveVox Way guides what we do, what we invest in, how we work together, and what we measure and improve to serve all our stakeholders: customers, teammates, and shareholders.
Values
- Career and Experience Development
- We work on employee and leadership development through data driven innovation, communications, coaching, and people management.
Headquarters
San Francisco, CA
Employees
430 US Employees
Industry
Enterprise Software
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