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- NurseCom, Inc.
NurseCom, Inc.
NurseCom's commitment to the home care industry supports your patient's continuity of care, bridging the healthcare gap. Our mission is simple: our team of experienced professionals work 24/7 to enhance the quality of life for your staff and those they serve. We will continue to provide quality telephone RN triage services with the same dedication to excellence in customer and clinical care as we have for the last quarter century while enhancing our services as we move into the practice of remote patient monitoring.
With NurseCom's proven results and accountability, our clients benefit from cost savings & containment and boast hiring incentives and staff retention as NurseCom eases the burden of care.
With NurseCom's proven results and accountability, our clients benefit from cost savings & containment and boast hiring incentives and staff retention as NurseCom eases the burden of care.
Purpose
NurseCom's Leadership Team has developed solutions to support the imperative after-hours, and more recently 24/7 staffing requirement, in a culture that affords our team the energy and incentive to do so. As an extension of our client's operation, our Team offers the ability to incentivize job candidates and assure current staff they will only be contacted during the after-hours shifts based on our clients customized protocol. This enhanced remote care approach will have your staff feeling more valued in the workplace and provide them with a quality work-life balance that leads to the essential staff satisfaction that promotes retention. The NurseCom team's sole purpose is to dedicate their specialized focus on your patient's clinical outcome and customer service needs between visits that allows your staff to focus on their case management and revenue generating visits without interruption.
Vision
NurseCom strives to be regarded as the best and most sought-after clinical and customer-care contact center nationwide. It will be recognized and respected as the premier telenurse and remote patient monitoring service. Its expansion will be built on the inspiring belief by its Team members, who take pride knowing that excellence and competence are what make a company worth being a part of; that teamwork does pay off.
Mission
NurseCom consistently delivers its clients with expert, cost effective, and reliable telenurse services. NurseCom’s knowledgeable and professional Team members demonstrate their excellence by providing quality service in a dependable and caring manner that our client’s patients, employees, and referral sources expect, rely on, and deserve.
Additional Culture Details
As our Team continues to dedicate themselves to our 2025 initiative of Building Together, we center all of our tasks on our four Core Values of Accountability, Excellence, Professionalism, and Respect. Each quarter, one Team member from every department is recognized as exemplifying the standards of that value.
Values
- Accountability
- NurseCom Team Members will demonstrate the awareness that our own actions affect those around us. We will honestly and reliably communicate in all business practices in order to operate an efficient and effective organization.